Feature-Rich Virtual Switchboard For Your Business.
Unify your business in the cloud and reduce your costs up to 80%
Kualitek Communications™ provides the posibility to all SME’s worldwide to unify their communications in the cloud and benefit from cheap international calls, virtual national and Toll Free numbers from over 50 countries, have video/audio conference calls with up to 99 participants, send fax by email, receive voicemail by email and much more.
We offer a demo of our Virtual Switchboard for your organisation at no cost. Contact us for more info.
Why Virtual Switchboard?
The era of analog telephone systems are over. Choosing a virtual switchboard over traditional telephony allows your business to benefit from significant cost savings and the ability to scale while growing. Our customers enjoy the efficiency and the flexibility that it brings to their everyday work.
Virtual Switchboard Features
Unify your business in the cloud with instant messaging, presence and much more.
Connect with up to 5,000 users regardless location.
Make low cost calls to all worldwide destinations.
Instant Messaging (IM)
Check availability, interact, chat, send files to your colleagues.
Transfer calls to extensions or externally to a mobile phone.
Voicemail to Email
Receive all voicemails as an audio attachment by email.
Fax to Email
Receive fax by email and send fax from the online platform.
Make 3 way basic conference call for free or use our premium feature for more.
Virtual Receptionist (IVR)
Make your business sound more professional with our service of Virtual Receptionist.
Let more than one extension ring when receiving a call.
Automated Call Distribution
Distribute calls according to your needs and let clients know that they are in the queue.
This feature will seamlessly call any other number or numbers if your extension is not answered.
Forward calls to any extension or external number.
Show any number when making a call.
Click to Call
Call any number from your CRM or web browser directly to your IP telephone.
Filter all unwanted calls (numbers or specific destination).
Listen to live calls directly from the system / telephone.
Whisper to your colleagues on the telephone without the other person hearing you.
Out of Office Hours
Program the system to receive calls during the office hours.
Manage calls according to the time of day.
Music on Hold
Play soundtracks when keeping clients on hold.
Play different ringtone when receiving calls from certain numbers.
Record calls for quality assurance.
View detailed live calls from the admin panel.
Let online visitors to be called back by entering name and number.
Set a supervisor to manager all users, extensions, call distribution and more.
Make video calls at a High Definition quality.
Integrate your CRM with the telephony system and save detailed call statistics.
Manage dialled, received and missed calls directly from the online platform.
Call Detail Records (CDR)
Extract made calls for third party invoicing system.
View detailed call statistics for quality assurance and training purposes.
Online Administration Tool
Manage your company unified communications system from any browser and regardless location.
Home Sweet Home
Configure your extension at home and work as you were dialling from your office desk.
Configurable from any of our range of IP telephones.
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